Free next day delivery over £30

We offer free next day delivery for all orders over £30. Your order will be delivered by Royal Mail using their Tracked 24 service. Tracked 24 parcels are tracked to their delivery point and you will receive SMS and email notifications on the progress of your delivery if you provide us with your phone number or email address. 

If you spend under £30, we have different shipping options available depending on how urgently you need your delivery. Please select your preferred option at checkout.

delivery typePrice For Orders Under £30Delivery Lead Time
DPD Next Working Day£6.95Next Working Day
Royal Mail Tracked 24£5.35Next Working Day
Royal Mail Tracked 48£5.352-3 Working Days
Small Parcel 2nd Class**£2.952-4 Working Days

*All delivery charges are inclusive of VAT

**We want to offer the cheapest postage options possible to our customers so we have introduced a 2nd class small parcel option. Your order must be able to fit into a box with the maximum dimensions 45cm x 35cm x 16cm and a maximum weight of 2kgs to take advantage of this cheaper option. If your order does not fit into these dimensions then we will have to contact you to take additional payment before we despatch your order. 

Our order cut off is 3:30pm each day so please make sure you order before then. If you order after 3:30pm, your products will be delivered in 2 working days. Our courier collects from us and delivers Monday to Friday so if you order before 3:30pm on Friday, your delivery will arrive on Monday. If you order after 3:30pm on Friday, your delivery will arrive on Tuesday.

For DPD deliveries, you can track your order using the following link:

https://www.dpd.co.uk/service/ 

For Royal Mail deliveries, you can track your order using the following link: 

https://www.royalmail.com/track-your-item

Please note that DPD charge £15 to deliver to the Scottish Highlands, Northern Ireland, the Channel Islands, the Scilly Isles and the Isle of Man so if you live in these regions please select a Royal Mail delivery option as the charges are the same. 

International Deliveries

We are currently unable to ship to the Republic of Ireland or Internationally through our website. Please do not hesitate to give us a call on +443336001969 to discuss international shipping options.

Local Deliveries

Unfortunately we are no longer able to offer free local delivery with no minimum order for customers within 20 miles of our stores. Due to rising fuel costs, insurance costs and labour costs it is no longer financially viable for us to offer this service. Local customers can either Click and Collect for free from our Craft Warehouse in Rushden (NN10 6EN) or spend £30 and our drivers will deliver to you next day free of charge. If you spend under £30 then our standard delivery charges will apply. 

Frenchic Deliveries

Please note that we can only deliver Frenchic Paint in our local area due to selling restrictions from the Frenchic Brand. See below for the eligible local delivery postcodes: LE7-8, LE13-16, LE94, MK1-16, MK18-19, MK40-46, NN1-10, NN12-18, NN29, PE1-10, PE14, PE19, PE28-29.

If you have any particular delivery requirements, please feel free to give us a call on 0333 600 1969.

Delivery Delays

We are committed to doing everything we can to ensure that our products get to you on time, however, there may be times when our drivers or couriers are unable to deliver your parcel as planned due to extreme factors such as a broken-down vehicle or very bad weather. We will call or email you as soon as we are aware of any issues and will get your products to you as quickly as possible.

If your delivery doesn’t arrive or arrives with missing items then please get in touch with us on 0333 600 1969 and we will investigate straight away. 

If you have any particular delivery requirements, please feel free to give us a call on 0333 600 1969.